Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
avatar

John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Aug 28, 2015

HCM Consultant

Recommend
CEO approval
Business Outlook

Pros

Excellent opportunity. Love the environment and culture. Great training and benefits.

Cons

Many changes in operations makes customer service issues difficult. Many excuses from operations.

avatar
Paychex Response
10y
Thank you for writing this review. We love getting feedback from our employees. As you know, providing great training and benefits is a huge focus for us. Our culture is driven by our employees and we have such a great environment because of people like you. Turnover is definitely an area of focus for us. If you have any thoughts on how we can improve in this area let us know. Your feedback can be sent to Jody Stolt, Director of National Talent Acquisition at jstolt@paychex.com. Thank you for the contributions you make to the company, we appreciate the effort!
4.0
Aug 27, 2015

Sales Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment, unlimited potential for income, fast paced environment, good benefits, health insurance, 401K, stock purchase plan, vacation, tuition assistance

Cons

management can be improved, sometimes policies can be restricting, dress code can be a bit too strict, not a huge allowance for cars &^ phone

3.0
Aug 25, 2015

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plently of opportunities if you hit your quotas for the year, fun environment

Cons

With any sales job, things are constantly changing. While there are supposed to be plenty of opportunities if you hit every matrix, things don't always work out, or they want more experience etc. Some supervisors will make up any excuse why you weren't a great fit for the job posted.

Viewing 3463 - 3465 of 3,878 Reviews

Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.