Paychex reviews

3.1

49% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Nov 3, 2014

401k HRS or HR Solutions Sales

Recommend
CEO approval
Business Outlook

Pros

Great Medical Insurance Decent Vacation and PTO policy Good Payroll Company ( THATS IT !!! Then they telemarket you like crazy! to upsell you things you may or may not need but it doesnt matter - They are hungry quota run company),

Cons

High pressure win at all costs pressure from top down High turnover - Our team of 8 has only one person over 1 YR. Unethical Sales practices - LIE , EXAJERATE, MAKE UP, IGNORE whatever it takes to sell highest revenue product not whats right for client ZONE MANAGER - Wants everyone to overcharge 1000.00 over our stock price - Who does this? This isnt carpet sales or vacumes its the MOST ETHICAL COMPANY IN USA? NOT SHADDY SHADDY SHADDY! This is borderline unfair trade practice and hope one day some rep has the balls to whistle blow! but I cant I have kids. They make up stuff - One top rep tells clients he has to check everymorning on IRS website to see if clients qualify for the tax credit he told them about - REALLY ITS BEEN AVAILABLE FOR 10 YRS WITH NO TALK OF CHANGE! Yet everyone says its new tax credit that may expire soon ( FALSE DEADLINES) - All Shady unethical sales practices... One rep tells every business owner they are in 35% Tax bracket ( FALSE!!!! To have a true 35% tax bracket after deductions etc you need an income of over 300k!) This business owner had a coffee shop and showed 80k on his return his true marginal rate was 15% after all deductions.... Making his tax savings much less...BUT WAIT!!! This coffee guy was investing 40 a week , thats a little over 2080 a year! He was being charged 2000.00 to open account and 150 a month! WHAT!!!!! The Pizza guy didnt realize he was spending 3800.00 to invest 2080! But the rep sure did!!! ANY LICENSED FINANCIAL ADVISOR, CPA, OR CFP would be fired for this! But paychex hires non financial sales people that go to a 2 week class and dont care!! Its about revene - When you call them out they say hey !!! we helped this guy save for retirement!!!! or he should of known!! or he should of called his CPA - OR HOW ABOUT THE SALES REP SOLD HIM A SIMPLE IRA that costs $25 a month!!! Oh NO CANT DO THAT SENIOR MANAGEMENT SAID NOT TO SELL THOSE!!!! They dont pay enought !!!!! REAL ETHICAL!!! I can go on and on!!! Every training is about Selling and overcoming objections because if youd ont close sale on first appointment and they talk to CPA or FA you probably wont close it! I have heared reps tell clients we train the CPAs on tax shelters and CPAs are good at filing reports but dont undertsand retirment planning ! LOL!!! TELL A CPA who went to school that some guy who sold yellow page ads last month took a 2 week down and dirty class on SELLING 401ks has more TAX and retirement experience than the CPA !! HA!!!!! GET REAL... But thats all this is SELL AT ALL COSTS AT HIGHEST PRICE YOU CAN GET! OVERCHARGEing allowed! LONG STORY SHORT - DONT COME HERE!!! YOU WILL FEEL DIRTY IF YOUR HONEST! OR SMART!

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Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.