Paychex reviews

3.1

49% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Oct 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Health benefits are top notch, the culture is generally the same from corporate headquarters to the local branches

Cons

Don't give annual raises for sales rep, sometimes gets confusing when cross selling products (other divisions are often after the same client you are)

4.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent training, excellent benefits. Experienced management at all levels, and very accessible. Almost no BS. Sales + customer service + HR sales departments work well together. Customer service reps are local to the customers they serve (no long distance call centers). Reasonable prices and great customer service make for an easier sell.

Cons

Sales territories might not be sized well - having X number of assigned accounts does not mean much if accounts are very small.

4.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Paychex is a solid company with great culture. With over 40 years in the payroll business and now focusing on helping businesses with everything from employee hire to retire, it is a great place to learn and grow. Strong leadership and training. Great company!

Cons

Paychex often has high turnover in the sales department, which can negatively impact relationships within the territory.

Viewing 3478 - 3480 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.