Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

The DSM's are great to work with. They are trying to change the culture but need to get rid of the old staff in order to do that.

Cons

Implementation screwed up every deal I sold to the point the client left and went back to original provider. The products only half work.

5.0
Sep 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Here is the bottom line: Working at Paychex is the best job I’ve ever had. Outstanding solution offered to businesses. And I feel extremely valued as an employee. As a sales consultant for my LA team, I have an excellent territory and enjoy a lot of autonomy to run my business. My greatest resources have proven to be my manager and fellow teammates. In my 10 years of being in the workforce, I have never had a manager who was more supportive of my professional and personal growth and development. Previous success as a salesmen doesn’t always correlate with efficacy as a manager, but in this case, my manager is talented at both and I have been impressed by how he is consistently able to tailor his management style in a way that caters to the individual personalities, strengths, and challenges of each of his employees. Additionally, the culture on our team is based around helping one another, and as a new rep I did end up leaning on the more tenured reps on our team to help me better understand many of our internal processes. There is a great benefit and 401K offering and my manager is a huge supporter of work-life balance. I have been with Paychex now for almost a full year and based on my conversations with my colleagues who have been here for 5+ years, it’s never been a more exciting time to sell for the company. As long as you do the work and don’t slack off, you’ll excel.

Cons

Not a huge Con, but once you’ve made a sale, the paperwork process can be rather tedious and communication between operations and sales is not always the best. This is really my only frustration about working here.

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Good people, training is decent, pay is decent, hours aren't bad, health ins and other benefits are very reasonably priced and better than most places, vacation time is good

Cons

Constant changes in health care industry and reform make the job hard to deal with sometimes, things change all the time with procedures and the systems. The Sales organization dictates everything and Sales leadership isn't firm on making the sales reps do their part so we could do ours.

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Glassdoor has 6,166 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.