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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      49% would recommend to a friend

      (3,876 total reviews)
      avatar

      John Gibson

      49% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      2.0
      May 6, 2015

      Lots of training in overall sales skills not much support on learning the product

      Outside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, 401k and match, some expenses, tons of flexibility. Great place to start up your sales experience most managers try to keep you happy in the beginning.

      Cons

      Not much training in the product. Poor ability to demonstrate the product and show prospects what they are buying. Many service issues and an underpaid overworked back office. Only compensated on the front end of a sale, no residuals and no incentive to keep clients. You almost benefit more to sign someone up for the service for 3 months and then have them cancel so you can get credit to sign them back up.

      3.0
      May 5, 2015

      Client services representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, they do the little things to motivate employees, good work-life balance.Work from home

      Cons

      Pays less than most companies for similar work. Use to be known for no layoffs but that has now changed. Moving jobs to service centers in area where pay rate is less.

      3.0
      May 4, 2015

      CSS

      Client service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive benefits including health ins, paid time off etc. Work live balance is good.

      Cons

      The pay is not competitive in the industry and the new software lacks the functionality of their older MMS software.

      Viewing 3508 - 3510 of 3,876 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.