Paychex reviews

3.1

49% would recommend to a friend

(3,877 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Apr 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of training and sales support. Base pay plus commission is fair not tops but fair. Benefits as you would expect are top notch.

Cons

Product knowledge is purposely side stepped and reps tend to sell just enough of what they need to know. Clients end up in products that aren't fully explained to them, charged fees for administering the service by Paychex and ultimately assume all liability.

3.0
Apr 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Great health insurance, benefits, reliable job with very good people working within the organization

Cons

Not enough pay for the amount of work that is required of you, training does not prepare you for the work that is necessary to do your job well, some management is not helpful. Oh, and they don't allow for employees to move or be promoted into other departments as well.

Viewing 3517 - 3519 of 3,877 Reviews

Glassdoor has 6,169 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.