Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Feb 17, 2015

Buyer Beware

Recommend
CEO approval
Business Outlook

Pros

Decent training (but you have to travel to Rochester, NY)

Cons

Poor management, high turnover, mediocre pay and high stress

2.0
Feb 17, 2015

Management very confusing

Recommend
CEO approval
Business Outlook

Pros

Nice offices, great administrative assistant.

Cons

Middle management doesn't have a clue, in three years saw manager twice in the field for only a couple of hours, he felt Monday morning quarterback was better than working with salesman. Senior management should hold sales manager to.see t.and itineraries to make sure they are working with all employee not just their friends.

1.0
Feb 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Great local employees and peers, but management makes you a number. One day you are the hero because of your sales, and the next day you are in the dog house.

Cons

Lack of willingnes to invest money into their service, product, and sales rep support. They tell you to go sell what we have, enough though the competition runs circles around you.

Viewing 3532 - 3534 of 3,876 Reviews

Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.