Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The people you work with. Work environment, flexibility, strong and supportive management, incentive programs, excellent PTO system, most of all the camaraderie here is amazing, sales encourages constant promotion and helps you get to management fast, major sales jobs recruit from paychex reps if you ever decide to leave the company. Everyone knows someone - the networking possibilities are endless. Full benefits day of hire - great health plans with no deductible, Cafeteria plan, matching 401k, 2 weeks paid vacation that you can borrow against if you haven't accrued it yet.

Cons

If you work ops your advancement is limited at best, ops advancement requires years of experience within paychex for jobs which can easily be learned by an inexperienced individual, behind the ball with systems and technology inside the company and for the clients, we are the most expensive solution so price will always be a strong objection to overcome when you sell

2.0
Apr 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The company has a great name brand, and the products work (most of the time). They are really easy on you if you do not hit your number for a few months in a row, so the job security is pretty good. If you do hit your number consistently, you get autonomy to pretty much do what you want to do.

Cons

The organization can be very "clicky"...at least at the local level. If you do not buddy up with the leaders at the regional level, than you are overlooked, or not given preferential treatment. Top sales reps are allowed to do whatever they want, and treat others very poorly, and nothing ever happens to them. From what I know, there have been several managers that have come and gone over the years because of this. Managers are typically former successful sales reps, but that doesn't mean they know how to manage. The regional manager only comes to town every once in a while, and even then, only hangs out with the reps that are a part of the "click", which is only just a couple of them.

Viewing 3547 - 3549 of 3,874 Reviews

Glassdoor has 6,166 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.