Paychex reviews

3.1

49% would recommend to a friend

(3,875 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Oct 29, 2014

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good company with good people. Compensation on the commission is good for sales people if you do well. I recommend to anyone in sales looking for work like balance.

Cons

Career growth and opportunity is few and far between. The base salary is low compared to the market, but the commission more than compensates for that.

4.0
Oct 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Health benefits are top notch, the culture is generally the same from corporate headquarters to the local branches

Cons

Don't give annual raises for sales rep, sometimes gets confusing when cross selling products (other divisions are often after the same client you are)

4.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent training, excellent benefits. Experienced management at all levels, and very accessible. Almost no BS. Sales + customer service + HR sales departments work well together. Customer service reps are local to the customers they serve (no long distance call centers). Reasonable prices and great customer service make for an easier sell.

Cons

Sales territories might not be sized well - having X number of assigned accounts does not mean much if accounts are very small.

Viewing 3547 - 3549 of 3,875 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.