Paychex reviews

3.1

48% would recommend to a friend

(3,873 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jan 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance. There is a team that will help make outbound prospecting to supplement what you do on your own. There is also a designated service rep model which is a good selling point and competitive advantage.

Cons

The comp plan for Major Markets is the same regardless of where you live throughout the country. (no change for cost of living in Bay Area where avg. price of homes and cost of living is double or triple that of other areas of the country) The way they track revenue has changed significantly over the last few years but the comp plan never changed to reflect the new way that revenue is recognized, making it virtually impossible to make the advertised $120k+ in this position. At plan, this position literally plays $88-90k. There are a few accelerators you can reach but the first one doesn't kick in until you far exceed quota. The technology improvements that were supposed to be live within 6 months of my hire, are still likely 2 years away from being a functional tool to sell to businesses with 50+ employees. In effect, you are selling technology that is about 8+ years old. If you get an appointment with a former client who is willing to see what has changed, you literally are showing them the same exact technology they had when they left 5 years ago.

3.0
Jan 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Sales training is extensive, both from product knowledge and sales skills. They send you to training at their corporate headquarters in Rochester, NY after two weeks with the company. And again after you're out in the field for a month. Corporate sales trainers are knowledgeable and give you great advice.

Cons

Management is very hands-on at Paychex. Weekly sales meetings, one-on-one meetings with your manager and mandatory telemarketing on Friday afternoons.

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Glassdoor has 6,165 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.