Paychex reviews

3.1

49% would recommend to a friend

(3,875 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Mar 28, 2014
Recommend
CEO approval
Business Outlook

Pros

*Great co-workers *Opportunity to grow within company, if you are willing to put in the time and bounce around departments *Excellent Training Program *Tuition Reimbursement and culture to push employees to use it - they will work with you on your hours and availability based on class schedule! *Excellent Benefits package (outside of pay) *Again, wonderful co-workers - cannot say that enough... they really made coming to work easy Even though I left because of the cons below, Paychex is still a good company to start your working career with. I would not have my current position without them. However, with that said - I might have stayed if they fixed some of the cons below:

Cons

*Outdated and clunky processes, systems and tools *Absent SLT with no downward flow/visibility of upcoming strategic plans and/or initiatives *Extremely low pay compared to industry standards *Direct management does not aid with career path and development plan within company *Stock grants, although a nice idea - are worthless as you can only cash in on the difference made in the stocks uptick *In a world where mobility is prevalent and required, Paychex still has desktop computing for a majority of their workforce - laptops would have been nice to aid in work-life-balance - especially during "Year End Mode" at Christmas and New Years

4.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Terrific training, great business model, and world class products.

Cons

I felt like once I was a payroll rep, I would always be a payroll rep. Since leaving Paychex I work for the largest software company in the world. Every 6 months you meet with you manager to discuss different career opportunities within the company. Paychex never did this, and it was more of a 'get in line and wait your turn to be a manager' There was no career dev for reps.

Viewing 3586 - 3588 of 3,875 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.