Paychex reviews

3.1

48% would recommend to a friend

(3,871 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Aug 8, 2013
Recommend
CEO approval
Business Outlook

Pros

The corporate benefits are amazing: health insurance, FSA, 401(k), stocks, tuition reimbursement, training, etc. Stable company which is invaluable. My manager is also incredible... if you're at quota & show up for team meetings, you are left alone as much as you want. I've seen Paychex make some mistakes but they typically work swiftly to resolve them. Great position to have on your resume! Most importantly, I really do believe in the quality of our product.

Cons

Because we are so big and "corporate", if you need flexibility in proposing a creative solution for something, it may be hard to get done. On the branch level it's OK, but if corporate is involved the process slows down a lot.

5.0
Aug 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Great work environment, feels like home. Great customer service for our clients. The company has integrity, honesty and provides a great service.

Cons

There is a mass exodus of the companies top sales talent (not the underperformers). Management will not even discuss or consider providing competitive base salaries and overall compensation is a non-starter.

2.0
Jul 22, 2013
Recommend
CEO approval
Business Outlook

Pros

nice people, free coffee, great health benefits and time off. Supervisors are great with work/life balance.

Cons

low pay for the workload. It feels like the weight of Paychex is on your shoulders and you're making money below the poverty line. products and online tools are pushed out the door when they're not even good products in the first place. Paychex Next Generation is a joke and rivals a website made in 2007. They preach the message that we put our clients first, but it's so obvious that senior management just wants to please Wall Street.

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Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.