Paychex reviews

3.1

48% would recommend to a friend

(3,870 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 25, 2013

Don't do it.

Recommend
CEO approval
Business Outlook

Pros

Paychex is 8 am-5 pm. That is the best I can say about them.

Cons

Paychex is not a good company to work for. They pay very little. Give raises only once per year and only up to 4% of the little pay offered. They work you like like a slave. My supervisor even questioned every bathroom break I took. The only great part of the job was going to Rochester, NY.

3.0
Apr 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, truly a team effort. Good Branch Manager. Accrued time off very fair. Job stability in a shaky economy. I worked in this Branch 10 years before retiring

Cons

Heavy work load, every day was like trying to put 10 lbs of potatoes in a twenty lb bag.Some of the direct supervisors of payroll specialists do not have a clue as what pressures the specialists are dealing with.The good supervisors are as overworked as the specialists, because they care about their employees. Pay is not in line with the requirements of the job.I was thinking about going to a competitor for more money during a wage freeze and 401K match freeze. The Branch Manager got me a large raise to stay which I really appreciated. He must have gone to God.

5.0
Apr 22, 2013
Recommend
CEO approval
Business Outlook

Pros

As a current Paychex employee, I can proudly say what a rewarding experience my career has been. I have worked for several other companies, and the management is top notch. I take personal offense to the review that called them "laughable", because I truly believe they have made me a better, more successful salesperson and employee. As a working mom, they have been encouraging, supportive and realistic. I have literally never had a better management team. In addition, I have experience working for two separate Paychex locations. I can say, without a doubt, that the denver teams and sales office is a positive, fun place to be. There will always be those few people that try to bring the rest of the group down with their negativity, but as salespeople, you have control over your own destiny. As a salesperson, you have control over your attitude, your environment, and just as importantly, your income. The harder you work, the more money you will make. The base may be lower than some, but I went into sales to EARN my money, not have it given to me. There are plenty of positions in Paychex where you can go to work every morning and make a decent salary by showing up and doing the same tasks every day. The beauty of this job, is that every day is different, every client is a unique situation, and every sale is a personal accomplishment. The territories are also very different, and the reps are chosen based on their individual personalities and skills, which helps each person succeed. It is obvious that a lot of time and effort go into choosing the best person for each team and territory. If there is turnover, it is because salespeople tend to have personalities that drive them - always looking for the next high (sale/accomplishment), change of scenery, etc. it is easy to get caught up in the 'grass is always greener" scenario, but successful people stick with their goal and work hard to get there. Paychex allows you to do this, if you are willing to do your job and work for it. Finally, I agree with the disgruntled employee that Denver South is a phenomenal team. The people and manager make me want to work harder and make my team proud. However, I would be honored to work for any of the three teams. Each team has an atmosphere and qualities that make them unique. It is wonderful that we have the opportunity to work with a team that best fits our personality. With that said, go Team South!

Cons

There is a large amount of paperwork that goes into each sale, which can be burdensome. There is quite a bit of competition in the market, which can make some sales difficult. Some territories are spread out, and you have to very disciplined with your time management.

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Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.