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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      48% would recommend to a friend

      (3,870 total reviews)
      avatar

      John Gibson

      49% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      2.0
      Mar 18, 2013

      Not paid enough for the amount of stress you deal with on a daily basis

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Close contact with fellow co-workers. An all expenses paid trip to New York, and the hotel and accomodations are top notch.

      Cons

      One person for over 100 clients means that you are not providing very good client service. There are no real perks to working for this job. Every training material you have is in paper which is ridiculous in this age of the internet.

      5.0
      Mar 18, 2013

      Great company

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They care about their employees and they care about their customers. Great benefits, no layoffs, no arbitrary changes every other week. Stable, consistant professional work environment.

      Cons

      Salary and commission structure is causing massive turnover in the sales divisions.

      2.0
      Feb 28, 2013

      60 hours work in 40 hours of time and disciplined if you can't do it.

      Senior payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady check from a company that isnt going to fold tomorrow. Consistent gig while you go to night school to get a better job.

      Cons

      technical work with minimal training. Horrid software that fails and the employee gets blamed. Incredibly poor mid and lower management!!!!! Promotion goes to whom the mid level manager likes and not to who is best qualified.... the stories I could tell about inept supervisors and managers. Terribly low pay for the work required. The fun comes when you are paying employees for other companies making twice what you do and you know they are doing less than half the work.

      Viewing 3643 - 3645 of 3,870 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.