Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,162 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 48% of employees would recommend working at Paychex to a friend and 47% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

48% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 663 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 392 reviews)); "culture is great and consistent" ((in 326 reviews)); "Remote working was nice and provided good work/life balance." ((in 271 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 371 reviews)); "The management was poor and not skilled in personal management." ((in 246 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 147 reviews)); "Low salary and most of the time you are just sitting around" ((in 127 reviews)); "Senior leadership especially zone managers Lacks the experience to think beyond today and lead and navigate the sales force through adversity" ((in 93 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Boston , Atlanta , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

48% would recommend to a friend

(3,870 total reviews)

John Gibson

49% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Paychex has an employee rating of 3.1 out of 5 stars, based on 3,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

3.0

Jan 29, 2013

HR Generalist (HRG) and Account Manager (Field)

Hrg/acct manager

Recommend

CEO approval

Business Outlook

Pros

most people they hire are wonderful human beings. Made a lot of friends there. Loved my co-workers. Loved my Boss until they layed him off. Relative freedom to "run your own franchise" in this position.

Cons

Too many changes in systems and processes, too rapidly. HRG position encompasses too much. The rules and reg's of HR, not to mention healthcare reform encroaching on it all...the responsibilities are insane. Don't forget you're responsible for total account management as well (payroll, WC, 401K, health benefits and a million oither things.) The position needs to be streamlined a bit. Human Resources management and Client Account Management USED TO BE two separate jobs. They combined them about three years ago. Huge, short-sighted mistake. I had to get out. Was sad about leaving though. I was very good at my job until my brain exploded. Very few of the people involved who had to combine the two positions and work at both were, or are, happy about it.

5.0

Jan 29, 2013

Core Sales Consultant - Phoenix, AZ

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Freedom to work your business/territory in the best manner that works for you whether it be networking / relationship building or the traditional telemarketing / cold calling. As long as you are working hard, hitting your numbers, and providing a high level of service to your clients there is minimal micro-managing (however help from managers is always available when needed!). Great variety in your days and no cap on earning potential.

Cons

At times there can be a lot of paperwork and neccessary follow up for getting a sale turned in.

5.0

Jan 29, 2013

Thorough and pleasant!

Human resources

Recommend

CEO approval

Business Outlook

Pros

Great company to work for - I've been here a few months but love the people I work with, the enviornment is great, and love what I do. I believe in the product and services offered and am proud of the fact that this company is rated as "Most ethical company to work for" - this is important to me on a personal and professional level.

Cons

Interview process was a longer than I expected but at the end of the day it gave time to me and to the company to make sure we are both making the right decision. For me, this is a career move so I'm glad I had the time to explore and research thoroughly before coming on board.

Viewing 3652 - 3654 of 3,870 Reviews

Jobs at Paychex

Channel Sales Associate - CPA

Client Service Representative

Client Service Representative

Client Service Representative

Sales Executive - Mid Market

Georgetown, DE

View job

Paychex

Paychex reviews

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HR Generalist (HRG) and Account Manager (Field)

Core Sales Consultant - Phoenix, AZ

Thorough and pleasant!

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