Paychex reviews

3.1

48% would recommend to a friend

(3,870 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jan 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Sr Mgmt makes good decisions. Good product set,

Cons

Sales quotas seem high. Over the past 5 years only 1/3 of reps/managers hit/exceed numbers

2.0
Jan 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Younger co-workers, pretty easy summers, relatively good managers, profit sharing benefits

Cons

The place has a high turnover rate, mainly because people get burned out and generally most people hate what they do. They always pushed "customer satisfaction" and "stress management". They micro-manage everything and you will have managers monitoring your calls with clients. Worst job I ever had.

1.0
Jan 3, 2013
Recommend
CEO approval
Business Outlook

Pros

You could move up in pay somewhat quickly. The people that I met were GREAT, I made some lifelong friends.

Cons

Very stressful most people that worked there had about 100 clients and would also have to answer calls in the queue. They would go back on their word when it came to promotions, I knew people that were promoted and made less in that position than people that were hired off the street because apparently there is a rule that no one is allowed more than a dollar increase. So going from Data Entry where the pay was $11 people were only allowed to go to $12 when outsiders that were hired made $13 to $14. Most people I knew were on anti-anxiety medication that was prescribed to them after working at PayChex.

Viewing 3661 - 3663 of 3,870 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.