Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
May 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Good place to learn and grow as long as you are prepared for a quota driven environment. They are pretty fair and provide you with great training and support.

Cons

Commission structure not that great ( although company has reviewed this in efforts to retain employees). Room for advancement into different branches seems somewhat limited.

2.0
Apr 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Generally stable even through the poor economy, good benefits, training on payroll knowledge can be helpful for future career paths.

Cons

Assigned work load that could easily take 50-60 hours per week but rarely allowed overtime to complete it all. This results in either work left undone or completed in a rushed manner -- poor quality that results in client dissatisfaction, low survey scores that count against your annual review. This in turn lowers morale and less workers are motivated to do a good job. The cycle continues year after year...burn out rate is high. People feel unappreciated and underpaid for all they do. Promotions are often, though not always, based on favoritism or cliques.

Viewing 3685 - 3687 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.