Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,166 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 48% of employees would recommend working at Paychex to a friend and 47% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

48% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 684 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 407 reviews)); "culture is great and consistent" ((in 328 reviews)); "Remote working was nice and provided good work/life balance." ((in 270 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 369 reviews)); "Poor Management and pay for what you do" ((in 238 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 148 reviews)); "Low salary and most of the time you are just sitting around" ((in 121 reviews)); "Bad upper management and no one with any background or training in UX" ((in 87 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Boston , Atlanta , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)

John Gibson

49% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

3.0

Nov 6, 2009

A Decent Company That's Gotten A Little Sidetracked

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

The job is highly detail oriented, but they provide you with the tools to do the job. There is a very good training program and the company is very loyal to it's employees. You do get a lot of feedback on your work and as a general rule everyone wants to see you succeed.

Cons

While it seems like there's always an open position, it feels very difficult to move ahead in the company. Promotions are often based on tenure and/or popularity. If there are specific reasons you were passed over they aren't really explained to you. Management in general seems to want to succeed, but they all have very different ideas about how to achieve it. Also, there is a lack of uniformity among the branches. Each is run almost like an individual fiefdom.

4.0

Aug 5, 2009

Rewards for tenure not competence

Manager

Recommend

CEO approval

Business Outlook

Pros

Stability of the company and the market we serve is a huge value proposition The large client base inwhich to sell our products and services to Our Health and Benefits are good - even in light of the recent economic reductions

Cons

There is a huge double standard at Paychex - corporate. Tenure always out weights competency or results.. There are good people who have worked at Paychex for 20 years and thats all they know - but in this new ecomony and business climate, new ideas, skills and approaches are required and the tenured people tend to be be part of the problem and not the solution. Management seam to be isolated and not in tune with the issues and gets advice from these tenured people that are not always accurate.

3.0

May 28, 2009

Management needs to wake up at Paychex

It support analyst

Recommend

CEO approval

Business Outlook

Pros

Local company with stability growth opportunity.

Cons

Low wages, poor management with no real vision

Viewing 3694 - 3696 of 3,874 Reviews

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Paychex reviews

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A Decent Company That's Gotten A Little Sidetracked

Rewards for tenure not competence

Management needs to wake up at Paychex

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