Paychex reviews

3.1

48% would recommend to a friend

(3,868 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Dec 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Training, nice office, decent pay although I heard it is not as good as competitors

Cons

Management treats people awful, many people complained and no one did anything about it. Three of the tops reps left the company. Micro-manager treats reps like a child. When you want to take a vacation, get ready for a guilt trip or for your sales leads to go to someone else. Billing errors constantly, price goes up and down and they can never seem to fix the problem, which falls back on the rep, it's a turn and burn job, always hunting for new business no residual income

5.0
Dec 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Great product/service to sell, backed by a company that is extremely well respected. The pay may not be what it was 10 years ago, but that is industry wide. Nevertheless, the pay is very good. As long as you work hard, do you what you know you should, you will make a very good living, while building a ton of experience that will make you a highly coveted recruit for other careers that are far more lucrative. You also get a chance to see just about every possible type of small business, which for me, has been a huge reward. You also have a massive amount of freedom! This may just be my bosses style (and it works I'm 110% of quota year to date), but I can virtually do whatever I please, whenever I please.

Cons

It can be a rat race. You can get caught up in the sales vs operations war, internal sales battles, and constantly trying to hit that ever elusive "quota" month in and month out. But then again, this is sales right?? It is a HIGH ACTIVITY job, and by that I do not mean cold calling or telemarketing 12 hours a day, but being organized enough to make sure you meet with 5 different people per day. 2 new prospects, 2 CPA's and a current client. Where most people get lost is having low activity and then low numbers. At that point, your quota is "unattainable", when it really is not. Even though you do have a lot of freedom, it can also be your downfall. Happy hour is rarely unacheivable, beach in the summer is there, etc. Your discipline is what keeps you on track.

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Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.