Paychex reviews

Pay is very low for the job market. Paychex apparently bases it's wage on the banking industry, when payroll specialists/customer service reps are essentially HR and Accounting consultants. The work doesn't match up to the work load - high turnover is the result. Semi-Annual Bonus is lame - not based on personal performance, but office performance. High turnover and undervalued employees results in poor customer feedback and inability to reach arbitrary corporate goals. Annual reviews / merit increases are minimal - typically 2 - 3 percent. Inadequately managed. Supervisors are expected to be full-on business managers, and actual managers want to delegate and "teach" the supervisors. Interviewing is arduous (often 3 weeks+ with 5+ meetings) and mgmt still hire poorly qualified or poorly motivated candidates. Likely typical large corporate complaints. If you're a "glass half full" person Paychex is probably a good fit. Otherwise, think twice before making the plunge.

Supervisors and management are highly incompetent. They are unable to see the big picture & make choices without thinking of the outcome. Show EXTREME favoritism towards certain employees. Whenever you show even a remote different point of view you're told you're being too negative and not being a team player. They say they welcome change & diversity but ignore requests on how to better known system issues. The mission statement says they value high ethics but its not practiced. On a daily basis I find a horrendous lack of ethics by sales reps. But they can get away with murder because they make is the revenue. It makes me sick. Annual reviews are a JOKE. Raises over 3% are only given to the supervisors pets when its not justified. Knowledge isn't praised. Your ability to agree with everything is however.