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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      48% would recommend to a friend

      (3,868 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      4.0
      Jun 11, 2008

      I really enjoy working here.

      Field support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      We have lots of fun. Dress up days, homemade boat races, pot lucks, etc. The employees there are a really nice bunch of people to work for. They really are. Denver has beautiful weather. It is a great place to work. The team really works hard together to reach our goals. They offer the sales reps a chance to go to Conference, Circle and Ice each year. The location is located in Hawaii and the Bahamas. They are off to the Bahamas this year.

      Cons

      It's far away from everything, near the airport. No chance for overtime. No where to go up, unless I want to be in sales. I think the support team should be aloud to go to Conference as well. The DSM goes if the team is over quota but the FSS does not.

      5.0
      Mar 23, 2010

      Great place to work. Very successful company. Excellent business model. Terrific culture.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Highly respected company. Paychex is in a terrific industry, has great people and products, is extremely sound financially, has no debt and is very profitable and cashflow positive. We have the best client satisfaction in the industry and the largest share of clients. The culture is very professional and friendly. Employees opinions are valued and everyone is treated with respect. There are great training programs (at hire and on-going) and very good benefits. Great place to work.

      Cons

      The company is headquartered in Rochester and 3000 of the 12,000 jobs are in Rochester, including most of the senior management jobs. It's a very nice small city with very low cost housing and below average cost of living, but Rochester isn't for everyone.

      1.0
      Apr 3, 2026

      Toxic politics everywhere

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid is the only benifit.

      Cons

      Utterly toxic politics everywhere—supervisors strut around like they're the damn CEO, overriding decisions, playing favorites, and killing any chance of real work getting done. [E.g., "My project got axed because the supervisor's buddy wanted the credit."] HR? A complete joke—they exist only on paper, ignore every email/ticket for weeks (or forever), and sleep through crises like mass resignations. [E.g., "Reported harassment 3 times—no response, just crickets."] Conclusion: What started as a "product-based" company has crashed into a pathetic small-scale garments nightmare: endless delays, zero growth, and employees treated like disposable labor. Run—don't walk—away. Pure regret

      Viewing 3724 - 3726 of 3,868 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.