Paychex reviews

3.1

48% would recommend to a friend

(3,871 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jul 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Some great people to work with. Training is offered. Good benefits if hired on, Have a Job to go to everyday with out a layoff. Over all Just OK

Cons

Snobby people most of the time. Training offered but when help is needed people run the other way. Internal Service desk gets called first on issues but notified last on them. Callers are demanding and way too pushy because most of them are sales people. No room to move up. 2nd level support understaffed and take to long to get back to people.

5.0
Jul 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Professional treatment of employees, Amazing training programs and wonderful management support. My supervisor LISTENS to what I say and acts on it to improve the overall employment experience. The benefits are great and the pay is comparable in the market.

Cons

Being a big company, there can be some bureaucratic frustrations. Some divisions/departments are better run than others. If you are a self-starter, you will do fine.

4.0
Jul 1, 2011
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Open management - Good teamwork

Cons

- Below average pay - Senior management seems to be stuck in "old school" thinking - IT infrastructure is behind the time in some places

Viewing 3727 - 3729 of 3,871 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.