Paychex reviews

3.1

48% would recommend to a friend

(3,868 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning internal office politics some projects are good nice office 3 day work from home

Cons

No Job scurity poor working culture no latest technology too much presure on Solution lead role

2.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

My training in payroll was fragmented, and within the US Taxation team, there was a noticeable lack of foundational knowledge. The primary focus was often on meeting targets rather than building a thorough understanding of the process.

Cons

Trust me this is one of the company where the Cons overshadows Pros, entertaining as well. The organization initially provided a solid foundation for my career. However, over time, I observed increasing biases in management, particularly in favor of those fluent in the local vernacular, which led to the exclusion of non-local employees from key discussions and opportunities. Many team members, including myself, felt that merit and client satisfaction were often overshadowed by internal favoritism. Some supervisors appeared to prioritize personal preferences over professional standards, which was especially disappointing given their roles in enforcing workplace ethics. Recent policy changes, including stricter dress codes, seemed reactive and disconnected from core performance metrics. While onshore teams maintained professionalism, the transition of projects to India often resulted in excessive control by local supervisors. I once proudly recommended the company to others. However, after working onsite, it became evident that the internal dynamics could be stifling, making long-term engagement challenging for those who value transparency and equal opportunity. Cross skilled in multiple processes we hardly work.

Viewing 3730 - 3732 of 3,868 Reviews

Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.