Paychex reviews

3.1

48% would recommend to a friend

(3,868 total reviews)
avatar

John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Dec 22, 2025

File engineer

Recommend
CEO approval
Business Outlook

Pros

It used to be good till June 2024

Cons

Very poor and toxic leadership. Too much micro management and lot of racism towards india employees by US leadership

5.0
Dec 4, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

Average salary with best culture and work life balance.

Cons

Working on legacy, Average growth but work life balance is pretty good.

1.0
Nov 14, 2025

.

Recommend
CEO approval
Business Outlook

Pros

No such pros for the current paychex

Cons

Everything is a con, this is not how a firm should be.

Viewing 3739 - 3741 of 3,868 Reviews

Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.