Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
May 4, 2025

I had to do this to use Glassdoor

Recommend
CEO approval
Business Outlook

Pros

If you love isolation and being totally on your own, never seeing anyone else from your company and only being requested to do things via chat or email you will love this Job!

Cons

they will change their compensation plan every year... they will constantly change your territory, or market segmentation, or whatever else they feel like they want to try that week. not a huge deal but it does make a plan and work it.

5.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits (401k w/ match, health, dental, vision, hsa, unlimited time off). 100% remote work. DE&I programs is what every companies standard should be, they make sure everyone is heard.

Cons

This role isn't for you if you don't like remote work. As someone who comes from a cold calling background, it's difficult calling the same clients within your territory trying to sell them the same thing that they said no to 6 months ago. You territory is only about 800-900 clients and new clients/leads rarely come in, depending on how good your payroll partners are.

Viewing 376 - 378 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.