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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      49% would recommend to a friend

      (3,860 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,860 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      May 18, 2010

      Well run company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, solid training, good support, good to better than average compensation.

      Cons

      Company is a little stagnant, no real growth opportunities from product line up view.

      2.0
      Apr 21, 2010

      lack of management support for innovation

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Process improvement was area that Paychex has and was true towards productivity improvements, but new and emerging technologies are “key” to true productivity improvements. You can only improve a process so far by reducing steps in the process, but innovation and creativity using new technology and re-engineering is the long-term strategy for productivity…

      Cons

      The lack of management support for innovation and recognition for risk taking and challenging the “old” processes and methodologies for improvement… the old “this is how we do it hear”…. is a consistant challenge with the old guard. The next generation of Paychex employees run into management road blocks all the time from the “tenured” management and old thinking.

      2.0
      Apr 15, 2010

      Stable job but underpaid and under-appreciated

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally stable even through the poor economy, good benefits, training on payroll knowledge can be helpful for future career paths.

      Cons

      Assigned work load that could easily take 50-60 hours per week but rarely allowed overtime to complete it all. This results in either work left undone or completed in a rushed manner -- poor quality that results in client dissatisfaction, low survey scores that count against your annual review. This in turn lowers morale and less workers are motivated to do a good job. The cycle continues year after year...burn out rate is high. People feel unappreciated and underpaid for all they do. Promotions are often, though not always, based on favoritism or cliques.

      Viewing 3778 - 3780 of 3,860 Reviews
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      Glassdoor has 6,146 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.