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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      49% would recommend to a friend

      (3,860 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,860 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Nov 8, 2009

      Average- good entry to mid-level sales position.

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Name recognition, very stable company, great support with marketing materials, excellent training.

      Cons

      Support from management, the pay- even at plan- is less than average for an outside sales rep, lack of leadership, sales is very isolated from the rest of the company and this is detrimental in a service organization. Very little room for advancement, despite claims made. Operations and sales tend not to work together well and it's difficult at times to follow the process through without cooperation between the two departments. Difficult to find a time to take any time off.

      3.0
      Nov 7, 2009

      Paychex review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company overall...People are intelligent and very helpful to one another. Training is amazing and there are high expectations. Benefits are great. Not a lot of turn over...many veterans.

      Cons

      Upper management gets placed in position because of sales numbers and not because of leadership skills...Has been an issue within, but not willing to change it. Pay is average for what you do.

      1.0
      Nov 6, 2009

      So much better out there, with better pay!

      Senior payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to get training for later use with a different company.

      Cons

      You are promised so much when you first start, then you get there and it's all down hill. It is very hard, stressful and you are very under appreciated for the work you. A very demanding job with pay that does not compare to the others in the same line of business.High standards, if you like double standards. You are only promoted if you are well liked, not by the work you do. The policies are all to supervisor and manager discrection, so be careful if you are not in the "in crowd". Not open to suggestions from employees, they only act like they care about what you think.

      Viewing 3793 - 3795 of 3,860 Reviews
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      Glassdoor has 6,146 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.