Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,144 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 49% of employees would recommend working at Paychex to a friend and 46% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

49% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (196) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 659 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 393 reviews)); "culture is great and consistent" ((in 325 reviews)); "Remote working was nice and provided good work/life balance." ((in 267 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 263 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 368 reviews)); "Poor Management and pay for what you do" ((in 251 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 151 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Bad upper management and no one with any background or training in UX" ((in 89 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What Paychex locations have received the highest employee ratings?

Manchester , Tucson , Saint Pete , Greensboro , Albuquerque , Hartford , Lehigh Valley , Baton Rouge , West Palm Beach , Salt Lake City

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Paychex

Paychex reviews

3.1

49% would recommend to a friend

(3,858 total reviews)

John Gibson

49% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Nov 28, 2008

Great place to work if your desire for success is high.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent training, income potential, and potential for advancement. The culture at Paychex is very healthy and if you have the drive, you can succeed. The product line is very strong and works as advirtised. Potential for high income on both sales and management side if production is there.

Cons

Too much turnover on sales rep position can make the Sales Manager job difficult. Finding "right person" for the job not as easy as it seems. Sales Manager job varies greatly based on individual sales reps--- get a group group and teach them correctly and it's the best job in the world... the wrong group or good people with bad training and its no fun at all...

4.0

Nov 27, 2008

Great first job but not a career place

human resources services

Recommend

CEO approval

Business Outlook

Pros

Good benefits; work/life balance is not good in payroll.

Cons

Base compensation is ok, but mileage and expense reimbursements are poor, which is an issue when you drive 300+ miles per week for the company. While you can "settle" that on your personal tax return, you spend a lot of personal money throughout the year that you can only get back or write off once per year on your taxes.

4.0

Nov 25, 2008

Paychex has opportunities for growth

Ens specialist

Recommend

CEO approval

Business Outlook

Pros

If you are motivated enough, there are opportunities for growth within the company. This company has an excellent training program, and they continually keep employees apprised of any changes.

Cons

low pay compared to other payroll service providers. I would not be able to afford to live on my own if I had to depend on my salary alone. Other payroll providers pay their employees substantially higher salaries in similar positions. However, they do provide a decent benefits program, including stock options.

Viewing 3820 - 3822 of 3,858 Reviews

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Facilities Maintenance Service Coordinator

Vice President of Ticketing

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Great place to work if your desire for success is high.

Great first job but not a career place

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