Paychex reviews

3.1

49% would recommend to a friend

(3,874 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

-Building experience in outside sales

Cons

-Company is not at all diverse, everyone looks the same -Other payroll companies have greater compensation -Terrible customer service

1.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Commissions are un capped, Benefits are OK

Cons

Management is terrible. Manager had unrealistic prospecting expectations. He had no clear direction and would not help to assist in teaching anything useful besides tracking the amount of calls and appointments. Base salary is very low. Processes are overly complicated and training is very basic. They need to focus more on systems and process's instead of selling basics. Culture is not very good and toxic.

Viewing 391 - 393 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.