Paychex reviews

3.1

49% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 9, 2025

Bad culture

Recommend
CEO approval
Business Outlook

Pros

remote, no office visits, decent benefits

Cons

micromanaging, gaslighting, bad payroll customer service, unethical and deceptive to small business owners.

3.0
Apr 8, 2025

Na

Recommend
CEO approval
Business Outlook

Pros

Hybrid, benefits and vacation time

Cons

Lots of change, people aren’t held accountable

Viewing 415 - 417 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.