Paychex reviews

3.1

49% would recommend to a friend

(3,875 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Mar 17, 2025

Micro Managed

Recommend
CEO approval
Business Outlook

Pros

Great teammates, decent training, good health insurance and 401k match

Cons

Great for your first sales job. As an experienced sales professional I feel very micro managed and spoken to like a child. Most managers do not help you grow at all. I've seen plenty of reps do horrible role plays or give wrong answers only to be told "great job". They are really not helping their team be successful. My dials, appointments set, appointments ran, and referrals are all tracked each day. We have weekly trainings that rarely bring any value. Extremely high turnover. On my team I've seen 6+ reps leave over the last year and I'm aware of 3 reps that are looking for a new role. If you are doing well, you are praised but if you miss one month, you are threatened with a PIP.

Viewing 448 - 450 of 3,875 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.