Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Feb 19, 2025

Best Company

Recommend
CEO approval
Business Outlook

Pros

Benefits are great. You are truly valued and given the tools to succeed.

Cons

Base pay is lower and market segments could be better.

1.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendships Built on Shared Suffering – You won’t just gain coworkers—you’ll gain fellow survivors, trauma-bonded by the sheer absurdity of this place. A Crash Course in Spotting Toxic Leadership – After working here, you’ll recognize red flags from a mile away and appreciate any job that isn’t actively trying to destroy you. Great for Character Building (Through Corporate Abuse) – If you’ve ever wanted to test your patience, endurance, and ability to function in complete chaos, this is the perfect training ground. A Live Exhibit of Narcissism in the Workplace – If you’re intrigued by psychology, crime documentaries, or the way unchecked power transforms mediocre individuals into full-blown tyrants, this company offers an exclusive, all-access pass to corporate dysfunction at its finest

Cons

If you’re looking for an unforgettable crash course in corporate dysfunction, congratulations—you’ve found it! This place doesn’t just lack ethics; it actively destroys any remaining faith you have in corporate morality. The only guarantee? You’ll leave with anxiety, burnout, and a paycheck so low you’ll wonder if you accidentally signed up for an unpaid internship. Florida Channel Sales Dept: Where Ethics and Sanity Go to Die The FL region, in particular, is a masterclass in toxic leadership. Management operates like a cult of power-hungry con artists, where fraud, deception, and blatant favoritism dictate who succeeds. If you’ve ever wanted to witness a group of middle-aged narcissists role-playing as mob bosses, this is your chance! Policies? Ethics? Those are just words thrown around in corporate emails. And let’s not forget their “cutting-edge” sales tactics—ripped straight from a sleazy 1985 used car lot playbook. Outdated, shady, and borderline scammy, these tactics reek of desperation and incompetence. You’d think senior leadership would step in out of sheer embarrassment for the brand’s reputation. If you’re here for a paycheck, prepare for disappointment. Quotas? So absurdly inflated they defy basic math—hitting them would require either a miracle or outright fraud. Pay structures? As reliable as a rigged slot machine, ensuring no one actually makes a livable income. And the best part? Lead distribution is run like a middle school lunchroom by egotistical, power-tripping clowns. —if you're one of their sheep, you eat. If they don’t, good luck paying your bills. Enjoy cold-calling dead leads from a database so outdated it might as well have been carved into a stone tablet. At this point, you’d be better off panhandling on a freeway exit—at least that has higher earning potential. HR? More Like Corporate Witness Protection they exist—but think of them as glorified note-takers rather than problem solvers. If you report an issue, congratulations—you’ve just been added to management’s “People We Plan to Destroy” list. The only thing HR excels at is watching from the sidelines while the most unethical behavior imaginable runs rampant. They Treat Customers as Badly as They Treat Employees The dysfunction isn’t just internal—customers get the same nightmare experience. Expect to spend your days dodging complaints, apologizing for things completely outside your control, and pretending the company has a soul. It’s an emotionally exhausting cycle that leads to the rare but special moment when you and a customer silently acknowledge the absurdity of it all. At that point, all that’s left to do is cry together and laugh through the pain. Final Verdict? If you thrive on chaos, enjoy being micromanaged by emotionally unstable people, and love making less money than a teenager with a lemonade stand, this is the dream job. Otherwise? Run like your life depends on it—because your sanity does.

1.0
Feb 18, 2025

Not good

Recommend
CEO approval
Business Outlook

Pros

They had free parking at location

Cons

Breaks and lunches changed every day so no consistancy Stressful calls from customers Didn't feel like had any support from management

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Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.