Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Feb 13, 2025

Recovery

Recommend
CEO approval
Business Outlook

Pros

It is a High paced environment

Cons

Unattainable work load No support from management when customers escalate 8 hours of calls from people who are 98% very upset already and you must take at least 30 calls a day

3.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- great sales training - great coworkers and management

Cons

- the specialists do not work and cost sales reps sales frequently - taking on additional work because Paychex doesn’t hire well within the specialist department

Viewing 499 - 501 of 3,876 Reviews

Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.