Paychex reviews

3.1

49% would recommend to a friend

(3,877 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Oct 4, 2024

Pay is HORRIBLE

Recommend
CEO approval
Business Outlook

Pros

There’s not much to put in this box. The health plan is on.

Cons

New guy came in and slashed our pay dramatically and took away things we can sell. Most people are failing. Management doesn’t help close business. Management holds trainings just to say they did, but they’re a waste of time. This is a micromanaged telemarketing job. Management plays favorites and gives deals to people they want to keep or any other political reason at any given time.

2.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Client onboarding improving slightly in past 6 months No day is the same

Cons

Comp plan is unforgiving, if you're under YTD at any point, you barely make anything Managers micromanage and out of touch Expected to navigate state tax agency setup/issues with minimal assistance

3.0
Sep 29, 2024

On a downward trend

Recommend
CEO approval
Business Outlook

Pros

Great paid time off, work life balance and nice benefits package.

Cons

Unrealistic expectations, poor accountability in many departments and high stress

Viewing 529 - 531 of 3,877 Reviews

Glassdoor has 6,169 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.