Paychex reviews

3.1

49% would recommend to a friend

(3,880 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexibility and decent benefits available

Cons

Vertical hierarchy devoid of true leaders and confusing workflow among internal Paychex employees. Then, add strategic partners into the mix and it is hectic.

2.0
Aug 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home. Decent pay. Nice benefits. Nice PTO policies. Ok people to work with they become like family some of them.

Cons

Bed metric oriented. Don’t care about the clients. Constantly system issues. No work life balance. Hit you numbers. No 491k match anymore. Management doesn’t care.

4.0
Aug 12, 2021

It’s ok

Recommend
CEO approval
Business Outlook

Pros

It’s a fast paced environment with great co workers and some supportive management

Cons

Overworked, stressed, high client to am ratio. High turnover causes stress on long term employees

Viewing 610 - 612 of 3,880 Reviews

Glassdoor has 6,172 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.