Paychex reviews

3.1

49% would recommend to a friend

(3,883 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Nov 7, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Pay and commission. Structure is good

Cons

Management has constant turn over

1.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here.

Cons

This company continues to get worse. They don’t value their part time employees and the expectations change and get more ridiculous every month. They’re now charging customers for calling in for help rather than doing things themselves in the online portal. What kind of customer service is that?

Viewing 646 - 648 of 3,883 Reviews

Glassdoor has 6,175 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.