Paychex reviews

3.1

49% would recommend to a friend

(3,860 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,860 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote is the only pro that I can say.

Cons

The organization was disorganized, and the management was poor. The training was confusing and time-consuming, especially considering the recent acquisition with Paycor. No one seemed to have a clear understanding of the situation, and most of the work was done without proper planning.

2.0
Feb 20, 2026

Overworked

Recommend
CEO approval
Business Outlook

Pros

Great coworkers and team atmosphere.

Cons

Not enough employees to do the work. Constantly having to help out other shorthanded teams while your work is building up.

2.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to make good money Used to have a good territory

Cons

Constant change Management turnover is common so that can affect a lot of things

Viewing 91 - 93 of 3,860 Reviews

Glassdoor has 6,146 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.