Paychex reviews

3.1

48% would recommend to a friend

(3,871 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Nov 29, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pros i can think of were the benefits.. if you ever had time to use them..

Cons

High turnover for a reason, managers were useless and liked to gossip with each other about their own team, regional manager is also a misogynist(told a colleague of mine if she slept around with clients to make sales), you will be over worked, underpaid, cheated, and when you reach out for help you will be over looked unless you do well.. you'd think management would help those who needed it most, not piggy back on those that did well already. Unrealistic quotas, your commission is based off how much more you can charge a business owner, which most of the time, didnt happen unless you gave up everything and thats just to make your quota so essentially no money since other companies offer a much more affordable pricing package. You'll be walking up an escalator thats going down. They will constantly sell you a lie and tell you that it gets better, it doesn't. Go to any other company.

2.0
Oct 31, 2024

I don't know you anymore

Recommend
CEO approval
Business Outlook

Pros

Good PTO offering. Employees are the best

Cons

We are moving further and further away from what used to be important... The client. Now the most important is the shareholders, then customers, then employees. It is SAD.

1.0
Apr 22, 2023
Recommend
CEO approval
Business Outlook

Pros

I can't think of any -entry level starter job -they lie in the interview about your job responsibilities

Cons

-Really high turnover( 3 managers in 4 months) - Most coworkers are very unhappy uncomfortable business culture -The Worst Part you have to fight for your sales once they are made anything Paychex can do to not pay you out they will -They have no system for tracking them( allegedly) so it's not their fault if you dont get paid. I have no idea how any of the sales employees can deal with this poor behavior from this company -Train you the wrong way then when it becomes a problem OOPS your to blame -glorified call center they make you use your own cell phone(which means they have access to your phone) -micro managed (once a month when sales are dues focus on very small insignificant details due to the giant disconnect with management mgr had never sold insurance absolutely no clue about the business whatsoever) -pushed for sales that aren't legit -poor business practice -very poor training -churn and burn not really interested in teaching you sales or the insurance business -outdated business practices methodologies -really odd woke culture and training videos - absolute no respect work life balance personal time mgr wants you to start at 7 and take calls past 6 and not get paid for any of it

Viewing 91 - 93 of 3,871 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.