Paychex reviews

3.1

48% would recommend to a friend

(1,695 total reviews)
avatar

John Gibson

48% approve of CEO

46% positive business outlook

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews
2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, decent work life balance

Cons

Little to no training, incredibly 'flavor of the month' leadership team. During my time there they changed the commission structure multiple times, often during the year and at times when they decided the team was being 'too successful'- they also changed the criteria for their achievers sale event both years during the last month to limit who would be attending

1.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

It’s a great company with a lot of potential. They provide opportunities for training and invest in their people. They have average pay with a lot of great benefits.

Cons

No matter how hard you work or how much effort you put in, it doesn’t matter here. It feels like being back in high school it’s a popularity contest. Managers funnel NSS and SOAR referrals to the people they favor. Even if you’re actively working a territory, it won’t make a difference referrals still go to the chosen few. Managers will even manipulate the system to help low performing individuals hit their goals. For context, company rankings show that only about 5% of the entire district consistently hits quota, with just a handful making it to conference. So dream big but not too big. Trust me, you won’t get very far here. And if they try to sell you a dream, remember they’re just looking for another churn and burn employee.

Viewing 145 - 147 of 1,695 Reviews

Glassdoor has 6,178 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.