Paychex reviews

3.1

48% would recommend to a friend

(3,868 total reviews)
avatar

John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jan 17, 2026

Run

Recommend
CEO approval
Business Outlook

Pros

Good coworkers mostly, work from home options, good work/ life balance.

Cons

The company has gone completely downhill. It seems the ultimate goal at this point is to get rid of the American workforce and outsource to other countries. I have no faith or trust in the company because everything is done behind your back. If you live in India, you might as well apply because they are taking over every department. They are sinking ship. Raises and bonuses are almost nonexistent at this point.

3.0
Jan 16, 2026

Good salary

Recommend
CEO approval
Business Outlook

Pros

Salary Good training Benefits Snacks Bonus

Cons

Strict timings Overtime Less night shift allowance

4.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working relationships Supportive internal partners

Cons

Workload can be stressful Lack of promotional opportunities Compensation freezes

Viewing 148 - 150 of 3,868 Reviews

Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.