Paychex reviews

3.1

48% would recommend to a friend

(1,695 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

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2K reviews

Reviews about "Compensation"

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1.0
Feb 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, mostly work from home

Cons

Unrealistic expectations. They expect the world from you but give you nothing to achieve that. Training process teaches random things you don’t need to know and when it comes time to actually do your job, it’s nothing you’ve learned. Management only cares about you if you are exceeding your quota. it’s like a high school locker room where the managers are talking trash about the reps they dislike to other reps on the team, sooo unprofessional. They changed the commission structure in June 2024 which was essentially a massive pay cut for 99% of the sales reps. There is a reason this company has astronomical turnover. Their pricing is so much higher than other companies which makes it hard to sell, and the constant issues for clients you do bring on due to lack of organization and communication to other departments leads to nonstop complaints. This company is like the blind leading the blind. Everyone I know who works here hates their life and are actively looking for other jobs. This served me nothing other than a mediocre paycheck and a stamp on my resume. Oh! Also there is mandatory overtime with no extra pay, so if you like eating dinner with your family at night & on the weekend, I suggest you apply to a different company.

4.0
Feb 19, 2025

Solid

Recommend
CEO approval
Business Outlook

Pros

Great pay if you sell and hit monthly goals. Remote working was nice and provided good work/life balance.

Cons

Lots of micromanaging, acquiring companies to work under the umbrella brings lots of changes and internal changes that don't make sense. Wish they helped more with training/selling. If you took a day off with the unlimited PTO, you were shamed.

5.0
Feb 19, 2025

Best Company

Recommend
CEO approval
Business Outlook

Pros

Benefits are great. You are truly valued and given the tools to succeed.

Cons

Base pay is lower and market segments could be better.

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