Paychex reviews

3.1

48% would recommend to a friend

(3,870 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Oct 17, 2025

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Fair pay, great benefits, great culture and amazing people

Cons

Messages from upper management can be confusing for the front lines

3.0
Oct 17, 2025

Decent company

Recommend
CEO approval
Business Outlook

Pros

They have great health/dental insurance benefits and adequate amount of sick/vacation time

Cons

Impossible workloads, extremely low pay with most employees living paycheck to paycheck.

Viewing 217 - 219 of 3,870 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.