Paychex reviews

3.1

48% would recommend to a friend

(3,870 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

More Knowledge and Opportunities. Adding to my skills and abilities. I've worked in a few fields and corporate professions; hands down PAYCHEX is my all-time favorite so many options and opportunities. Training is top notch and very in-depth and informative. I have had a few different roles never had a moment I was not comfortable after training!! Great benefits and Perks. #PAYCHEXPROUD

Cons

Miss my prior role coworkers' supervisors and clients.

2.0
Oct 10, 2025

Lack of empathy

Recommend
CEO approval
Business Outlook

Pros

Remote options Benefits Training Equipment provided

Cons

No work life balance overworked and underpaid Lack of empathy and revolving door

2.0
Oct 9, 2025

Leadership Downhill

Recommend
CEO approval
Business Outlook

Pros

Work life balance. Decent product

Cons

Constant leadership changes have stunted growth and development. Unclear goals and no transparency on initiatives. The service department has gone down hill over the last 3 years, forcing sales reps to do their job for them. Not surprised why stock prices have gone down.

Viewing 226 - 228 of 3,870 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.