Hospital's heart is in the right place, but processes could stand improvement.
Pros
From the first day I started work I felt that the people I worked with were both professional and human and willing to engage both in their jobs. I was expected to perform my job and reminded if I made mistakes, while simultaneously reminded that I was still new and mistakes were expected. As I grew into my position, my immediate superiors allowed me to expand my own sphere of responsibility within my department and take on new projects as I saw fit. As an aside, if you are covered under the contract (an RN), you have a number of unique benefits, including guaranteed annual raises, seniority and rules governing how (and how often) the hospital can call you in or send you home.
Cons
They are short staffed at the time of this review on the clinical side of operations, which creates tension between the nursing staff (RNs, LPNs, and CNAs) and the administration. Nurses feel things need to change, and while management says they are working on plans for change, we only hear about them randomly - usually in response to a direct question from a staff member to an administrator. There is very little top-down communication to the staff letting them know that their concerns are valid and what, if any, ideas are being formulated. This appears to be systemic or process-related as individual administrators I've spoken with are generally very forthcoming with information and express genuine concern for the situation. As an organization, however, they have failed to make any such comments to the staff, leaving many of them (some who have been there for 25 years or more) feeling out of the loop and unvalued.