Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 44 reviews)); "Many BPO's claim that they have a positive culture but never truly execute on or live out their values." ((in 39 reviews)); "Management is good" ((in 27 reviews)); "They are nice people to work with." ((in 26 reviews)); "Good benefits" ((in 21 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

92% would recommend to a friend

(480 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

Peak Support has an employee rating of 4.5 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

480 reviews

4.0

Aug 29, 2023

Review

Associate

Recommend

CEO approval

Business Outlook

Pros

Peak Support offers permanent Work from Home, producing exciting activities and providing benefits.

Cons

It takes a while before you acquire an account. You also have no control over your desire. Account or project as they will give you based on your expertise or experience.

5.0

Aug 25, 2023

Great experience so far!

Team leader

Recommend

CEO approval

Business Outlook

Pros

I have been with Peak Support since 2020, and this company has really changed my life since. I am able to provide for the little family I have just started to build.

Cons

This is not a con, really. But Peak Support has grown so much as a company now. And being here since 2020 with only over 200 team members, I can't help but miss those times when we're still able to catch up as a whole team and exchange conversations with them through a company-wide huddle. Which rarely happens now due to a bigger population.

5.0

Aug 25, 2023

Peak Support is the best company

Subject matter expert (sme)

Recommend

CEO approval

Business Outlook

Pros

I absolutely love working with Peak Support, especially the people I'm working with. Also, this company offers lots of growth opportunities to all their employees.

Cons

Peak Support is a growing company and there are also lots of changes when it comes to the system and it's stressful sometimes. But I guess it's part of growing!

Viewing 385 - 387 of 480 Reviews

Jobs at Peak Support

Customer Escalation Specialist | US