Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 45 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 39 reviews)); "The people are amazing and they truly care." ((in 28 reviews)); "Management is good" ((in 27 reviews)); "Healthy work environment" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

5.0

Feb 8, 2022

Peak Support is my second family!

Manager

Recommend

CEO approval

Business Outlook

Pros

I have been with the company since 2019 and since then, I've always been grateful and happy of the opportunity to work with professional individuals. Great company to work for and the management really care about their people.

Cons

The best company to work for. Always willing to go the extra mile for its team members.

5.0

Feb 5, 2022

#worklifebalance #growingoldwithyou

Team leader

Recommend

CEO approval

Business Outlook

Pros

You can see how this company grows, from the big boss down to team members which are all treated as equals

Cons

It's a company that is still in work progress, so we see opportunities that we need to address.

5.0

Feb 4, 2022

Amazing Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The management stays true to their word when they say they are open to feedback. Peak Support has improved not just their processes but also benefits based on the feedback provided by the team. Promotes quality and diversity. Provides an equal opportunity for promotions.

Cons

Currently a limitation due to Covid, but would like to have the annual corporate summit back.

Viewing 151 - 153 of 481 Reviews

Jobs at Peak Support

Customer Solutions Team Leader (Remote) | US

United States

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Customer Escalation Specialist | US

United States

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