Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "Many BPO's claim that they have a positive culture but never truly execute on or live out their values." ((in 36 reviews)); "Friendly and approachable seniors and management." ((in 27 reviews)); "They are nice people to work with." ((in 25 reviews)); "Good benefits" ((in 24 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

3.0

Feb 24, 2025

Salary

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

High compensation, good benefits, on time salary.

Cons

If one of the team leaders doesn't like you, they will likely create a reason to get you fired. And they easily remove people here.

2.0

Feb 4, 2025

Almost great

Quality assurance associate

Recommend

CEO approval

Business Outlook

Pros

-Decent management with room for improvement -Stable work environment -Quick reassignment to a new campaign when the current one ends (if available) -Friendly and supportive colleagues

Cons

The pay is not competitive. If financial freedom is a priority, pursuing a more challenging but higher-paying job would be a better option.

5.0

Jan 30, 2025

Great Place to Work

Human resources

Recommend

CEO approval

Business Outlook

Pros

One of the best reasons to work at Peak Support is its strong focus on employee growth and support. The company provides a collaborative and positive work environment where team members feel valued and encouraged to excel. With opportunities for career development, a supportive leadership team, and a culture that prioritizes both client and employee success, Peak Support fosters a rewarding and motivating workplace.

Cons

making work-life balance challenging for some.

Viewing 241 - 243 of 481 Reviews

Jobs at Peak Support

Customer Solutions Team Leader (Remote) | US

United States

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Customer Escalation Specialist | US

United States

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