Is Peloton Interactive a good company to work for as a Members Support Associate?

Members Support Associate professionals working at Peloton Interactive have rated their employer with 2.5 out of 5 stars in 48 Glassdoor reviews. This is a lower than average score with the overall rating of Peloton Interactive employees being 3.5 out of 5 stars. Search open Members Support Associate Jobs at Peloton Interactive now and start preparing for your job interview by browsing frequently asked Members Support Associate interview questions at Peloton Interactive .

Does Peloton Interactive pay Members Support Associate employees well?

Members Support Associate professionals rate their compensation and benefits at Peloton Interactive with 2.6 out of 5 stars based on 48 anonymously submitted employee reviews. This is 42.4% worse than the company average rating for salary and benefits. Find out more about Members Support Associate salaries at Peloton Interactive.

What are the top reviewed jobs at Peloton Interactive?

Sales Specialist (92) , Field Specialist (85) , Sales Associate (61) , Member Support Associate (41) , Software Engineer (28) , Field Operations (23) , Warehouse Associate (23) , Manager (21) , Sales Representative (20) , Team Lead (19) , Peloton Expert (18) , Field Operations Specialist (17) , Sales (17) , Brand Ambassador (16) , Showroom Manager (16)

What are the pros of working at Peloton Interactive according to real employee reviews?

"Pay is good and hours" ((in 183 reviews)); "Benefits were great to receive" ((in 174 reviews)); "people are great and believe in selling their products." ((in 114 reviews)); "Great culture; Perks were fantastic" ((in 107 reviews)); "Great team and fast paced environment." ((in 52 reviews))

What are the cons of working at Peloton Interactive according to real employee reviews?

"Instability at company and poor management." ((in 98 reviews)); "Poor leadership and business decisions" ((in 64 reviews)); "Too many layoffs." ((in 52 reviews)); "Absolutely clueless middle and upper management, change for the sake of change, corporate completely out of touch with retail." ((in 31 reviews)); "Long hours and over worked" ((in 28 reviews))

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Peloton Interactive

Peloton Interactive Members Support Associate reviews

2.5

38% would recommend to a friend

(48 total reviews)

Peter Stern

Not enough data to show CEO approval

9% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.6

Compensation and benefits

1.9

Senior management

1.8

Career opportunities

Members Support Associate employees have rated Peloton Interactive with 2.5 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Members Support Associate professionals have an average working experience there. Peloton Interactive is rated 31% below average by Members Support Associate professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

48 reviews

5.0

Oct 23, 2020

Great Teammates

Member support associate

Recommend

CEO approval

Business Outlook

Pros

A diverse group of people.

Cons

lacking directions to open opportunities

5.0

Oct 12, 2020

Member support agent

Member support associate

Recommend

CEO approval

Business Outlook

Pros

Benefits, company culture, opportunity for growth

Cons

I have not come across any

4.0

Aug 9, 2020

Steady paycheck and decent perks

Member support associate

Recommend

CEO approval

Business Outlook

Pros

Current work from home. Different medical benefit plans. Student loan pay down. Diversity!!!

Cons

Call center atmosphere but metrics are reasonable. Shift bids are like the Wild, Wild West. Schedule changes are not the best for working parents and caregivers but supervisors do try to accommodate as best as they can.

Viewing 46 - 48 of 48 Reviews

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Jobs at Peloton Interactive

Sr. Associate, Treasury

Senior Service Design Analyst

Associate Production Director

View all Members Support Associate Jobs

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Peloton Interactive

Peloton Interactive Members Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Teammates

Member support agent

Steady paycheck and decent perks

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Peloton Interactive reviews FAQs

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