Does Penn Foster Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Foster Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Penn Foster Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Penn Foster Group?

39% of Penn Foster Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Foster Group 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Penn Foster Group?

Student Advocate (18) , Admissions Specialist (14) , Account Executive (13) , Instructor (12) , Grader (7) , Customer Service Representative (6) , Enrollment Advisor (6) , Student Services (6) , Career Advisor (5) , Instructional Designer (5) , Manager (5) , Sales Development Representative (SDR) (4) , Admissions (3) , Client Success Manager (3) , Marketing (3)

What are the pros of working at Penn Foster Group according to real employee reviews?

"Some great people and teams" ((in 17 reviews)); "Benefits are good." ((in 16 reviews)); "Work from home, good work life balance" ((in 15 reviews)); "Great Culture and Values leading by example from the higher ups." ((in 12 reviews)); "Some really great coworkers who care a lot about their work and about people" ((in 11 reviews))

What are the cons of working at Penn Foster Group according to real employee reviews?

"Very low pay considering the credentials and experience required (Education Department)." ((in 34 reviews)); "Most management is clueless and incompetent." ((in 14 reviews)); "High employee turnover due to unreasonable and aggresive manager." ((in 10 reviews)); "Favoritism runs rampant here." ((in 9 reviews)); "The salary is a bit low." ((in 8 reviews))

What are employees saying about Penn Foster Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penn Foster Group layoffs and their outlook for job security at Penn Foster Group in 2026.

What are the top reviewed Penn Foster Group locations?

Scranton , Lehi , Norcross , Boston , Chandler , Atlanta , New York , Salt Lake City , Pittsburgh , Lansing , Sherman , Waynesville , Columbus , Philadelphia , Rock Hill , Utahn , Utah , North Atlanta

Penn Foster Group reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (278 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

278 reviews

1.0

Mar 16, 2023

Steer clear

Instructor

Recommend

CEO approval

Business Outlook

Pros

Remote work, and some lovely coworkers.

Cons

I was harassed and bullied. My supervisor’s response was to offer ableist advice…repeatedly. HR was unhelpful. I was asked to do my supervisor’s job and provided no additional compensation or change in title. When I complained, I was reprimanded for working outside my role. Workload was untenable and mediocrity was rewarded. Benefits are bargain basement, and pay is barely a living wage. Employees are expected to work themselves into the ground, and a constant state of stress, fear and simmering rage is shrugged off as normal. Employee concerns are treated as annoyances and either placated with empty words or ignored entirely. Avoid this toxic workplace like the plague.

3.0

Mar 15, 2023

Good experience at first

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked on a good team of coworkers Manager was generally supportive and responsive to questions Learned about a variety of career fields and skills needed to succeed

Cons

While management was willing to help with job task-related questions, they were not supportive when it came to career growth. I was told numerous times that they’d help me look for stretch projects but those promises never came to fruition while people were hired from outside the company to do the job I was aiming for. The in-office camaraderie and atmosphere was never fully replaced when we went remote. It was almost depressing to work there after a while because people seemed to hide behind Slack rather than be interested in connecting. Management seemed to focus on the wrong things (on icebreakers and mandatory useless training) instead of helping their employees grow.

5.0

Mar 12, 2023

Best company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I absolutely love Carrus! Since we’ve been acquired by Penn Foster I’ve only seen positive change.

Cons

Can’t think of any cons

Viewing 91 - 93 of 278 Reviews

Jobs at Penn Foster Group

Administrative Assistant

Adjunct Instructor - Vet Externship Evaluator

Remote

View job