Penn Foster Group reviews

most extreme micro management, play favorites, more concerned with production than actually caring for students, demand unreasonable call times, they contract work out of the country which is un-american, they dont hire enough teachers, if students knew the small amount of actual teachers there are, they would never pick this school. they ask employees to tell them your disabilities without hr knowing which is against the law. they force you to ask people to pay their tuition in full on every call, even to students with financial issues, which is inhumane and against a persons personal morals. no refrigerators in break room to even store your lunch because their cleaning staff scoff at maintaining it. stingy with office parties, they dont like to provide food, instead make everything potluck! during customer service appreciation week, we had to bring our own food to celebrate which was absurd. certain staff like to find every mistake people make by listening to every call instead of listening to random calls which is industryy standard. i worked with someone who now holds a high position at another business where they gave me they task of reviewing every single call this person took and was asked to find things wrong with them so they could be let go. i used honor and integrity and found the person did a good job and found no problems and reported this back and the manager was dismayed because they wanted to fire them and they wanted to fire them because the person had a disability, he spoke slow and seemed a little odd, however he was very thorough, kind and dependable, he did not deserve to be targeted by this. it gave me a glimpse of what management was really like behind the scenes and penn foster is a place i warn others to pass over. you will never be treated fairly. you can choose to believe or disbelieve but i know what i have experienced and i take the risk of sharing behind closed doors knowledge because i wish i knew what i knew now before i ever worked there and gave my heart and soul in dedication to them because i cared about making a difference for students. also other employees are backstabbers so be careful in voicing your concerns, keep your worries to yourself. their turn around of employees shows what i say is true. cube mates here today, gone tomorrow.

Where do I begin? Being able to work remotely was fantastic, especially with gas prices. That is probably where the “pros” ends and the cons begin. The pay is absolutely ludicrous. You have to have a graduate degree to be an instructor, yet retail employees are getting paid more. The only ones who move up in the organization are ones that are friends with the leadership team. The moment you say something they dislike, you will be on the chopping block to be fired or laid off. Favoritism runs rampant here. The directors have no idea what they are doing and are out of touch with reality and what instructors do on a daily basis. They will work you to death and then just throw you away when you are no longer beneficial. How anyone can manage to stay here for more than five years is amazing to me. Personally, I think they create positions for their friends, pay what they want to WHO they want, lay off hard workers, but keep those who do nothing at all day long. Leadership and directors speak down on you, set unrealistic goals/policies and honestly, the stress is out of control. My advice? Stay far away from this “college” and find somewhere else to work. There are hundreds of other remote employers who will treat you right and pay you a livable wage.